We understand the unique needs of small and medium businesses (SMBs) when it comes to communication solutions. Our innovative, cloud-based services are designed to give you the flexibility, scalability, and reliability that growing businesses need to stay competitive. From advanced phone systems to AI-powered automation, 2N5 provides everything you need to elevate your customer interactions and streamline your operations.

Comprehensive Phone Systems (PBX)

2N5’s cloud-based PBX systems offer SMBs a professional-grade phone system without the cost and complexity of traditional setups. With our PBX solution, you can manage calls, voicemails, and extensions with ease, all through a user-friendly interface accessible from any location.

• Scalable Phone Solutions
  Whether you’re a small team or expanding rapidly, 2N5’s phone systems can grow with you. Add or remove extensions effortlessly as your business evolves.

• Flexible Call Management
  Route incoming calls to the right person or department with intelligent call forwarding and customizable extensions, ensuring every customer reaches the appropriate contact efficiently.

Interactive Voice Response (IVR)

Improve customer satisfaction and streamline operations with 2N5’s AI-powered Interactive Voice Response (IVR) systems. Our IVR allows your customers to interact with your system through voice or touch-tone options, automatically routing calls to the correct department or providing quick self-service solutions.

• Professional Auto-Attendant
  Ensure your customers are greeted with a professional voice menu, directing them to the right place without delay.

• Smart Call Routing
  Leverage AI-driven IVR to route calls based on customer preferences, previous interactions, or business needs, minimizing wait times and improving the customer experience.

Call Recording

Maintain high-quality service and monitor performance with 2N5’s call recording feature. This tool allows you to record and review calls for training, compliance, and quality assurance purposes, helping you continuously improve customer interactions.

• Automatic Call Recording
  Record inbound and outbound calls automatically for easy access and review at any time.

• Secure Storage
  Your recorded calls are stored securely in the cloud, ensuring you meet any regulatory or compliance requirements while keeping sensitive data protected.

SIP Trunks for Cost-Efficient Communication

SIP trunking replaces traditional phone lines by transmitting voice over the internet, offering a more cost-effective and scalable solution. 2N5’s SIP trunking services allow you to handle multiple calls simultaneously while reducing operational costs.

• High-Quality Voice Services
  Enjoy crystal-clear call quality over a reliable internet connection, with the ability to handle high call volumes without interruption.

• Cost Savings
  Reduce your communication costs by switching from traditional phone lines to SIP trunks, eliminating the need for multiple physical lines and long-distance charges.

Flexible Extensions for Teams

Manage your workforce with flexible extensions that can be added or adjusted based on your business needs. Whether your employees work in the office or remotely, 2N5’s solutions ensure they stay connected at all times.

• Remote and Mobile Access
  Your employees can access their phone extensions from any device, including mobile phones and desktops, enabling seamless communication whether they’re in the office or working remotely.

• Customizable Extensions
  Assign and configure extensions easily to fit the structure of your business, ensuring everyone stays connected and organized.

Email Voicemails for Streamlined Communication

With 2N5, you’ll never miss an important message. Our voicemail-to-email feature sends your voicemails directly to your inbox, ensuring you can listen, respond, and manage messages from any device at your convenience.

• Voicemail Transcription
  Receive your voicemails as both audio files and text transcriptions, allowing for quick review and response.

• Seamless Inbox Integration
  Integrate voicemail notifications into your existing email platform, ensuring all communication is handled in one central place.

And Much More

At 2N5, we go beyond traditional phone systems to offer a complete range of communication tools tailored for SMBs. Our solutions are designed to make your business more efficient, scalable, and customer-focused.

• Unified Communications
  Integrate voice, video, and messaging into one platform to improve internal collaboration and customer service.

• Advanced Reporting
  Track call volumes, customer satisfaction, and agent performance with detailed reports, helping you optimize operations and improve customer experiences.

Why Choose 2N5 for Your SMB?

2N5’s communication solutions are built with SMBs in mind—providing the flexibility, scalability, and affordability your growing business needs. From basic PBX systems to advanced call management tools, we help you stay connected, enhance customer service, and boost operational efficiency.

Transform Your Business Communication Today

Ready to upgrade your phone system and streamline your business operations? Contact 2N5 to learn more about how our tailored solutions can support your SMB’s growth.

2N5 delivers advanced communication solutions specifically designed to meet the complex demands of global enterprises and large corporations. Our scalable, AI-driven platforms provide seamless, efficient, and reliable communication across continents, ensuring that large-scale operations remain connected, productive, and customer-focused.

Global Connectivity, Localized Solutions

For global enterprises, communication is key to maintaining operations across different regions. 2N5 offers comprehensive solutions that support multiple languages, time zones, and regulatory environments, ensuring your business stays responsive wherever it operates.

• Cloud PBX with Global Reach
  Our Cloud PBX system offers unparalleled flexibility for businesses with a global presence. With features like intelligent call routing, local phone numbers in multiple countries, and enterprise-level security, your teams can collaborate and communicate effortlessly, no matter their location.

• Seamless Integration with Microsoft Teams – Without Expensive License Upgrades

One of the key advantages of 2N5's enterprise solutions is our unique, cost-effective integration with Microsoft Teams. Developed by our expert engineers, this integration allows your business to leverage all the powerful communication and collaboration features of Microsoft Teams—without the need for costly Microsoft license upgrades.

• AI-Powered Omnichannel Communication
  Manage customer interactions across voice, SMS, email, WhatsApp, and social media with a single, unified platform. AI-powered omnichannel agents ensure that customers receive personalized, real-time support while automatically handling high call volumes and complex queries.

• Enterprise-Grade Security and Compliance
  We understand the importance of data security for large organizations. 2N5’s solutions are built with enterprise-grade security protocols, ensuring compliance with international standards like GDPR, HIPAA, and others to protect sensitive data.

Optimizing Efficiency with AI Integration

2N5’s AI integration goes beyond automation to deliver smarter, more efficient workflows for large corporations. Our AI-driven systems can analyze customer intent, automate routine tasks, and provide predictive insights, allowing your teams to focus on high-value tasks.

• AI-Enhanced IVR Systems
  Our AI-powered Interactive Voice Response (IVR) systems use natural language processing (NLP) to understand customer inquiries, in any language, anytime, and route them accurately to the right department, reducing wait times and improving overall customer satisfaction.

• Predictive Analytics and Insights
  Leverage advanced analytics to gain actionable insights into your communication patterns. Identify trends, forecast customer behavior, and optimize staffing based on real-time data, helping you make informed business decisions.

• Smart Call Routing
  Ensure that customer inquiries are handled efficiently with intelligent call routing. Our AI-driven system dynamically routes calls based on agent availability, skill level, and customer preferences, resulting in faster resolutions and improved customer experiences.

Seamless Integration and Customization

Large enterprises often require integration with existing CRM, ERP, and other business systems. 2N5’s solutions are designed to integrate seamlessly with your current infrastructure, enhancing your operations without disruption.

• Customizable Solutions for Every Department
  From customer service to sales and IT, our solutions can be customized to meet the unique needs of different departments within your organization. Whether you need advanced reporting tools for management or collaboration features for remote teams, 2N5 has you covered.

• Unified Communications as a Service (UCaaS)
  Bring all your communication channels—voice, messaging, video, and collaboration—into a single platform. With UCaaS, large organizations can streamline internal and external communications, improve employee collaboration, and reduce operational complexity.

Driving Business Growth with 2N5

At 2N5, we understand the challenges of managing global operations and large-scale customer bases. Our solutions are built to help your enterprise stay agile, efficient, and customer-centric.

• Scalability to Match Enterprise Growth
  Whether you’re expanding into new markets or managing a large, distributed workforce, 2N5’s solutions are designed to scale with your business. Our cloud-based infrastructure ensures that your communication systems grow seamlessly as your operations evolve.

• AI-Driven Automation for Operational Efficiency
  Automate routine processes, reduce manual workloads, and improve response times with AI-driven automation tools tailored for large organizations.

• Advanced Reporting for Informed Decision-Making
  Monitor call center performance, customer satisfaction, and service efficiency with advanced reporting tools. Get the data you need to make informed decisions and optimize your business strategies.

Partner with 2N5 for Global Success

With years of expertise in serving global enterprises and large corporations, 2N5 is the partner of choice for businesses looking to elevate their communication infrastructure. Our cutting-edge, AI-powered solutions ensure that your business stays ahead in a competitive landscape, offering unparalleled flexibility, reliability, and performance.

Contact Us
Ready to transform your enterprise communication systems? Get in touch with 2N5 today to explore our tailored solutions for global enterprises and large corporations.